1. Returns Eligibility: - Items must be unused, unworn, and in the same condition as received. - Returns must be initiated within 30 days of the delivery date. - Personalized or custom-ordered items are not eligible for return.

2. Initiation of Return: - Customers must contact our customer support team to initiate the return process. - Provide order number, reason for return, and details of the item(s) being returned. - Our support team will guide you through the return process and provide necessary instructions.

3. Return Shipping: - Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, item arrived damaged). - We recommend using a trackable shipping method for returns.

4. Refund Process: - Once the returned item(s) are received and inspected, we will notify you of the approval or rejection of your refund. - If approved, refunds will be issued to the original payment method within 30 days. - Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges: - We currently do not offer direct exchanges. If you wish to exchange an item, you may return the original item for a refund and place a new order for the desired item.

6. Restocking Fees: - A restocking fee may be applied for certain returns, particularly for items that require special handling or packaging.

7. Damaged or Defective Items: - If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as applicable.

8. Exceptions: - Some items may have specific return policies or restrictions. These will be clearly communicated on the product page.

9. Final Sale Items: - Items marked as "Final Sale" are not eligible for return unless they arrive damaged or defective.

10. Policy Changes: - We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

Note: This return policy is designed to ensure a fair and transparent process for both customers and the business. If you have any questions or concerns about our return policy, please feel free to contact our customer support team for assistance.